Paul Leonardi
2025
Leonardi, P. M. (2025). Homo Agenticus in the Age of Agentic AI: Agency Loops, Power Displacement, and the Circulation of Responsibility. Information and Organization, 35(3), 100582.
Beane, M. I., Leonardi, P. M. (2025). Pace Layering as a Metaphor for Organizing in the Age of Intelligent Technologies: Considering the Future of Work by Theorizing the Future of Organizing. Journal of Management Studies, 62(5), 2025-2052.
Bernstein, E. S., Gupta, P., Mortensen, M., & Leonardi, P. M. (2024). Collective Attention and Relational Overload: A Theory of Transactive Control in High-Permeability Intraorganizational Environments. Research in Organizational Behavior, 44, 100209.
Leonardi, P. M., & Leavell, V. (2024). How the Map Becomes the Territory: Prediction, Performativity and the Process of Taking Digital Twins for Granted. Journal of Organization Design, 13(3), 101-112.
Endacott, C. G., & Leonardi, P. M. (2024). Artificial Intelligence as a Mechanism of Algorithmic Isomorphism. In Research handbook on artificial intelligence and decision making in organizations (pp. 342-358). Edward Elgar Publishing.
Dailey, S. L., Pierce, C. S., Bailey, D. E., Leonardi, P. M., & Nardi, B. (2024). Being Creative Within (or Outside) the Box: Bridging Occupational Identity Gaps. Management Communication Quarterly, 38(1), 86-116.
Leonardi, P. M., Parker, S. H., & Shen, R. (2024). How Remote Work Changes the World of Work. Annual Review of Organizational Psychology and Organizational Behavior, 11(1), 193-219.
Leonardi, P. M., Pilny, A., Treem, J. W., & Sharma, N. (2024). Artificial Intelligence and Organizational Communication. Theory and Research, 445.
Flyverbom, M., Leonardi, P. M., & Navick, N. (2024). Digital Forensics: A Guide to Conducting Qualitative Research on Organizational Communication and Digital Technology. Qualitative Research in Organizational Communication, 589.
Rhee, L., & Leonardi, P. (2024). Borrowing Networks for Innovation: The Role of Attention Allocation in Secondhand Brokerage. Strategic Management Journal, 45(7), 1326-1365.
Keppler, S. M., & Leonardi, P. M. (2023). Building Relational Confidence in Remote and Hybrid Work Arrangements: Novel Ways to Use Digital Technologies to Foster Knowledge Sharing. Journal of Computer-Mediated Communication, 28(4), zmad020.
Jarrahi, M. H., Monahan, K., & Leonardi, P. (2023). What Will Working with AI Really Require. Harvard Business Review.
Leonardi, P. (2023). Helping Employees Succeed with Generative AI. Harvard Business Review, 1.
Sergeeva, A., Argote, L., Alexy, O., Leonardi, P., & Faraj, S. (2023). Special Issue of Strategic Organization: “The Question of Intelligent Technology: Implications for Strategy and Organization”. Strategic Organization, 21(3), 733-734.
Leonardi, P. (2023). Affordances and Agency: Toward the Clarification and Integration of Fractured Concepts. MIS Quarterly, 47(4).
Lane, J. N., Leonardi, P. M., Contractor, N. S., & DeChurch, L. A. (2024). Teams in the Digital Workplace: Technology’s Role for Communication, Collaboration, and Performance. Small Group Research, 55(1), 139-183.
Keppler, S., & Leonardi, P. M. (2023). Developing Capabilities for Resourcing: A Comparative Study of the Relationship Between Problemistic and Opportunistic Resourcing in Schools. In Developing Capabilities for Resourcing: A Comparative Study of the Relationship Between Problemistic and Opportunistic Resourcing in Schools: Keppler, Samantha|; Leonardi, Paul M.. [Sl]: SSRN.
Adler, P. S., Adly, A., Armanios, D. E., Battilana, J., Bodrožić, Z., Clegg, S., ... & Sheppard-Jones, K. (2023). Authoritarianism, Populism, and the Global Retreat of Democracy: A Curated Discussion. Journal of Management Inquiry, 32(1), 3-20.
Faraj, S., & Leonardi, P. M. (2022). Strategic Organization in the Digital Age: Rethinking the Concept of Technology. Strategic Organization, 20(4), 771-785.
Leonardi, P. M. (2022). Collaborative Research: HCC: Medium: Big Data on the Dairy Farm: Relational Transformations across Agricultural Occupations and Organizations with the Rise of Digital Technologies. NSF Award Number 2211942. Directorate for Computer and Information Science and Engineering, 22(2211942), 11942.
Endacott, C. G., & Leonardi, P. M. (2022). Artificial Intelligence and Impression Management: Consequences of Autonomous Conversational Agents Communicating on One’s Behalf. Human Communication Research, 48(3), 462-490.
Bailey, D. E., Faraj, S., Hinds, P. J., Leonardi, P. M., & von Krogh, G. (2022). We are All Theorists of Technology Now: A Relational Perspective on Emerging Technology and Organizing. Organization Science, 33(1), 1-18.
Neeley, T., & Leonardi, P. (2022). Developing a Digital Mindset. Harvard Business Review, 100(5-6), 50-55.
Leonardi, P. M., Barley, W. C., & Woo, D. (2022). Why Should I Trust Your Model? How to Successfully Enroll Digital Models for Innovation. Innovation, 24(1), 47-64.
Kellogg, K. C., Leonardi, P., Lifshitz-Assaf, H., & Shaikh, M. (2022). The Future of Work is Here: Algorithmic Automation, Augmentation and the Way AI is Changing Work. In Academy of Management Proceedings (Vol. 2022, No. 1, p. 12919). Briarcliff Manor, NY 10510: Academy of Management.
Endacott, C. G., & Leonardi, P. M. (2022). Keep Them Apart or Join Them Together? How Identification Processes Shape Orientations to Network Brokerage. Communication Research, 49(1), 61-92.
ter Hoeven, C. L., Stohl, C., Leonardi, P., & Stohl, M. (2021). Assessing Organizational Information Visibility: Development and Validation of the Information Visibility Scale. Communication Research, 48(6), 895-927.
Keppler, S. M., Smilowitz, K. R., & Leonardi, P. M. (2021). Contextual Trustworthiness of Organizational Partners: Evidence from Nine School Networks. Manufacturing & Service Operations Management, 23(4), 974-988.
Treem, J. W., Barley, W. C., & Leonardi, P. M. (2021). Resourcing Expertise: How Existing Schemas and Communication Processes Shape the Meaning of Expert Work in a Global Organization. Communication Monographs, 88(2), 237-262.
Leonardi, P. M., Woo, D., & Barley, W. C. (2021). On the Making of Crystal Balls: Five Lessons about Simulation Modeling and the Organization of Work. Information and Organization, 31(1), 100339.
Leonardi, P. (2021). Picking the Right Approach to Digital Collaboration. MIT Sloan Management Review, 92(3), 13-20.
Leonardi, P. M. (2020). COVID‐19 and the New Technologies of Organizing: Digital Exhaust, Digital footprints, and Artificial Intelligence in the Wake of Remote Work. Journal of Management Studies, 58(1), 249.
Nelson Phillips
2025
Phillips, N., Lawrence, T. B., Caza, B. B., Heaphy, E. D., & Leroy, H. (2025). Extending the Turn to Work: New Directions in the Study of Social‐Symbolic Work in Organizational Life. Journal of Management Studies.
Garud, R., Snihur, Y., Thomas, L. D., & Phillips, N. (2025). The Dark Side of Entrepreneurial Framing: A Process Model of Deception and Legitimacy Loss. Academy of Management Review, 50(2), 299-317.
Muzio, D., Dalpiaz, E., Jancsary, D., Moser, C., Leixnering, S., Höllerer, M., ... & Meyer, R. (2024). Organizations, Institutions, and Symbols: Introduction to a Point‐Counterpoint Conversation. Journal of Management Studies, 61(8), 3786-3792.
Phillips, N., & Moser, C. (2024). The Biological Basis of the Symbolic: Exploring the Implications of the Co‐evolution of Language, Cognition and Sociality for Management Studies. Journal of Management Studies, 61(8), 3793-3823.
Phillips, N., Kalvapalle, S., & Kennedy, M. (2024). Beyond the Turing Test: Exploring the implications of generative AI for category construction. Organization Theory, 5(3), 26317877241275113.
Kalvapalle, S. G., Phillips, N., & Cornelissen, J. (2024). Entrepreneurial Pitching: A Critical Review and Integrative Framework. Academy of Management Annals, 18(2), 550-599.
Mindel, V., Overstreet, R. E., Sternberg, H., Mathiassen, L., & Phillips, N. (2024). Digital Activism to Achieve Meaningful Institutional Change: A Bricolage of Crowdsourcing, Social Media, and Data Analytics. Research Policy, 53(3), 104951.
Muzio, D., Dalpiaz, E., Jancsary, D., Moser, C., Leixnering, S., Höllerer, M., ... & Meyer, R. (2024). Organizations, Institutions, and Symbols: Introduction to a Point‐Counterpoint Conversation. Journal of Management Studies, 61(8), 3786-3792.
Perkmann, M., & Phillips, N. (2024). Institutional Theories of Innovation. Editors, Olav Sorenson and Patricia H. Thornton, Handbook of Sociology of Innovation and Entrepreneurship. Berlin: De Gruyter.
Cavotta, V., & Phillips, N. (2023). All that Glitters: A Call for More Research on Corrupt Entrepreneurship. Innovation, 25(4), 348-370.
Rallens, T., Lawrence, T., & Phillips, N. (2023). A Social-symbolic Work Perspective on Strategy as Practice: The Objects of Strategy Work.
Kennedy, M. T., & Phillips, N. (2023). The Participation Game. arXiv preprint arXiv:2304.12700.
Adler, P. S., Adly, A., Armanios, D. E., Battilana, J., Bodrožić, Z., Clegg, S., ... & Sheppard-Jones, K. (2023). Authoritarianism, Populism, and the Global Retreat of Democracy: A Curated Discussion. Journal of Management Inquiry, 32(1), 3-20.
Dodgson, M., Ash, S., Andrews, J., & Phillips, N. (2022). Managing Technology-Enabled Innovation in a Professional Services Firm: A Cooperative Case Study. Academy of Management Discoveries, 8(4), 509-530.
Weiss, T., Perkmann, M., & Phillips, N. (2022). Scaling Technology Ventures in Africa: New Opportunities for Research. Innovation, 24(4), 552-567.
Phillips, N., & Moser, C. (2022, May). Materiality and the Extended Mind: An Essay on Re-thinking the Boundary Between the Cognitive and the Material in Organizations. In 16th Organization Studies Summer Workshop.
Snihur, Y., Thomas, L. D., Garud, R., & Phillips, N. (2022). Entrepreneurial Framing: A Literature Review and Future Research Directions. Entrepreneurship Theory and Practice, 46(3), 578-606.
Perkmann, M., Phillips, N., & Greenwood, R. (2022). Institutional Arbitrage: How Actors Exploit Institutional Difference. Organization Theory, 3(2), 26317877221090313.
Besharov, M. L., & Mitzinneck, B. C. (Eds.). (2020). Organizational Hybridity: Perspectives, Processes, Promises. Emerald Publishing Limited.
Phillips, N., & Thomas, L. D. (2022). Where to from Here? A Note from the New Editorial Team. Innovation, 24(1), 1-3.
Villani, E., & Phillips, N. (2021). Formal Organizations and Interstitial Spaces: Catalysts, Complexity, and the Initiation of Cross-field Collaboration. Strategic Organization, 19(1), 5-36.
Kavanagh, B., Perkmann, M., & Phillips, N. (2021). Collective Identity and the Limits of Innovation: A Review and Research Agenda. Innovation, 23(1), 1-16.
Phillips, N. (2021). Digital Leadership: Meeting the Challenge of Leading in a Digitally Transformed World. Journal of Financial Transformation, 52, 8-15.
Caza, B., Heaphy, E., Lawrence, T., Phillips, N., & Leroy, H. (2021). Extending the Turn to Work: New Directions in the Study of Social-symbolic work in Organizational Life. Journal of Management Studies, 18(1), 1-8.
Castro, A., Rodrigues, S., & Phillips, N. (2021). Bribe and Co.-The Institutionalization of Corruption in a Multinational. AOM.
Mary Tripsas
2023
Nelson, A., Anthony, C., & Tripsas, M. (2023). “If I Could Turn Back Time”: Occupational Dynamics, Technology Trajectories, and the Reemergence of the Analog Music Synthesizer. Administrative Science Quarterly, 68(2), 551-599.
Christine Beckman
2025
Battilana, J., Beckman, C. M., & Yen, J. (2025). On Democratic Organizing and Organization Theory. Administrative Science Quarterly, 70(2), 297-327.
Bailyn, L., Bear, J. B., Beckman, C. M., Carboni, I., Clair, J., De Vos, A., ... & Wittman, S. (2025). The Crisis of Care: A Curated Discussion. Journal of Management Inquiry, 10564926241311511.
Beckman, C. M., Rosen, J., Estrada-Miller, J., & Painter, G. (2023). The Social Innovation Trap: Critical Insights into an Emerging Field. Academy of Management Annals, 17(2), 684-709.
Henriques, I., & Beckman, C. M. (2022). Researching Social Innovation: How the Unit of Analysis Informs the Questions We Ask. Researching Social Innovation: How the Unit of Analysis Informs the Questions We Ask (July 1, 2022). Rutgers Business Review, 7(2), 153-165.
Beckman, C. M. (Ed.). (2021). Carnegie Goes to California: Advancing and Celebrating the Work of James G. March. Emerald Publishing Limited.
Beckman, C. M. (2021). Alternatives and Complements to Rationality1. In Carnegie Goes to California: Advancing and Celebrating the Work of James G. March (Vol. 76, pp. 3-18). Emerald Publishing Limited.
Simpson, S. S., Beckman, C. M., Martin, G. S., & Shapiro, D. L. (2021). Preventing and Controlling Corporate Crime: The Dual Role of Corporate Boards and Legal Sanctions, United States, 1996-2013.
Matt Beane
2025
Lepine, B., Weerantunga, G., Kim, J., Mishkin, P., & Beane, M. (2025). Evaluations at Work: Measuring the Capabilities of GenAI in Use. arXiv preprint arXiv:2505.10742.
Euchner, J., & Beane, M. (2024). Designing Technology that Preserves Skill Development: A Conversation with Matt Beane. Research-Technology Management, 67(6), 12-18.
Hartmann, M., & Beane, M. (2024). Haunted Adoption: How Applied Experts Can Drive Organizations to Incorporate Technology without Strong Managerial Support. Available at SSRN 4925724.
Beane, M. (2024). The Skill Code: How to Save Human Ability in an Age of Intelligent Machines. HarperCollins.
Beane, M., & Anthony, C. (2024). Inverted Apprenticeship: How Senior Occupational Members Develop Practical Expertise and Preserve Their Position When New Technologies Arrive. Organization Science, 35(2), 405-431.
Beane, M. (2023). Resourcing a Technological Portfolio: How Fairtown Hospital Preserved Results While Degrading Its Older Surgical Robot. Administrative Science Quarterly, 68(3), 691-733.
Beane, M. I., & Leonardi, P. M. (2025). Pace Layering as a Metaphor for Organizing in the Age of Intelligent Technologies: Considering the Future of Work by Theorizing the Future of Organizing. Journal of Management Studies, 62(5), 2025-2052.
Beane, M. (2022). Today's Robotic Surgery Turns Surgical Trainees into Spectators: Medical Training in the Robotics Age Leaves Tomorrow's Surgeons Short on Skills. IEEE Spectrum, 59(8), 32-37.
Chen, Z., Chen, W., Smiley, C., Shah, S., Borova, I., Langdon, D., ... & Wang, W. Y. (2021). Finqa: A Dataset of Numerical Reasoning over Financial Data. arXiv preprint arXiv:2109.00122.
George, A., Mirza, M., Semerjian, A., Kim, J., Beane, M., Peabody, J., & Ghani, K. R. (2021). Leveraging Video Review to Improve Technique in Urological Surgery. AUANews, 26(5).
Jessica J. Santana
2025
Santana, J. J., & Kim, S. (2025). From Values to Codes: A Computational Text Analysis of the Codification of Occupational Ethics. Organization Studies, 01708406251317255.
Santana, J. J., & Nelson, L. K. (2023). How Machine Learning Is Reviving Sociological Theorization.
Santana, J. J. (2022). Positive Business Closure. Journal of the International Council for Small Business, 3(2), 106-117.
Santana, J. J. (2022). Remedial Boundary Work and Gatekeeper Centrality in a Virtual Entrepreneur Community. Frontiers in Communication, 6, 753329.
Muller, L., & Santana, J. (2021, February). Entrepreneurship and Its Challenges to Sociology: Accounting for Failure, Achieving Success. In IV ISA Forum of Sociology (February 23-28, 2021). ISA.
Sukhun Kang
2024
Monaco, L., Letinturier, M. C. V., Aketa, N., Athanassiou, D., el Hajjar, J., Frost, S., ... & Hartman, A. L. (2024). The Complexity of Funding Rare Disease Research: An IRDiRC Assessment of the Landscape. Rare Disease and Orphan Drugs Journal, 3(4), N-A.
Kang, S., Chang, S., Ross, J. S., & Miller, J. E. (2021). Implementation of 21st Century Cures Act Expanded Access Policies Requirements. Clinical Pharmacology & Therapeutics, 110(6), 1579-1584.
Kacperczyk, A., Kang, S., & Paik, Y. (2021). The Double-Edged Sword of Female Political Leadership: Gender Diversity-Inducing and Gender Diversity-Reducing Effects in Organizations. Available at SSRN 3866169.
Research Highlights

Achieving consensus: What the path to a code of ethics says about communication
Tuesday, May 20, 2025
As the usage of AI becomes more widespread, so do discussions about its ethics in the workplace and beyond. Many modern industries, such as the medical industry with the American Medical Association’s Code of Medical Ethics, have established rules for appropriate practice that serve wider society, its clientele, and peers.
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How the STEP framework can streamline AI usage in the workplace
Tuesday, February 18, 2025
The truth is, AI-enabled digital tools don’t operate like the technological tools of the past. Number one, they’re widely available and easy to use. Number two, they spread like wildfire and keep users from learning from each other or establishing patterns of expertise. Learn more in the following article about Paul Leonardi's study!
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Redefining management & organization through a symbolic lens
Monday, September 9, 2024
It might seem strange to study the symbolic outside of the humanities, like anthropology or linguistics. However, if we consider symbolism to be biological, it makes sense that a foundational part of what makes us human also contributes to how we bond and work.
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The Code to Building Skills in Our Modern Workplace
Monday, April 29, 2024
UCSB assistant professor Matt Beane writes a book on how to protect skills in a world filled with AI and robots. Researcher and technologist Matt Beane, an assistant professor in the Technology Management Department at UC Santa Barbara, is calling attention to an immediate and hidden concern in the modern workplace — and offering a surprising path forward.
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