Research Highlights

As the usage of AI becomes more widespread, so do discussions about its ethics in the workplace and beyond. Many modern industries, such as the medical industry with the American Medical Association’s Code of Medical Ethics, have established rules for appropriate practice that serve wider society, its clientele, and peers. As the AI industry gains its footing, how might its community come together to arrive at a similar, standardized code of ethics?

The truth is, AI-enabled digital tools don’t operate like the technological tools of the past. Number one, they’re widely available and easy to use. Number two, they spread like wildfire and keep users from learning from each other or establishing patterns of expertise. Finally, they’re designed to constantly change. Instead of new technology being a fixed product that teams can learn to use with a catch-all manual, AI tools require their users to be creative and adaptable in their work.

It might seem strange to study the symbolic outside of the humanities, like anthropology or linguistics. However, if we consider symbolism to be biological, it makes sense that a foundational part of what makes us human also contributes to how we bond and work.

What is the worst case scenario for a budding entrepreneur’s new business? With news in 2023 about Bed Bath & Beyond’s bankruptcy, as well as store closures from Walgreens, Footlocker, and more chains all over the US just last year, your answer might be business closure. You might also blame their fate on negative performance or trends like economic downturns or problems with demand and production of items.

It might seem counterintuitive that some cities would ban ridesharing when, from an outside perspective, it seems to widely benefit the general public and the cities themselves. Research from within the last decade has even shown that policymakers and ridesharing firms hold similar goals. Why, then, do some cities crack down so hard on ridesharing services like Lyft and Uber, while others don’t?

At the mention of tests of machine intelligence, it’s natural to think of the Turing Test. However, what might come up less is the fact that the Turing Test, created at the dawn of the technological age, has actually been successfully passed by modern AI systems.

The skills gap between junior and senior occupational members has become more pronounced with the introduction of new technology. Senior experts, who are used to previous tools, struggle to keep up with the technological expertise they need to succeed, while their newer counterparts often race ahead to new frontiers.

When implementing new technology, decades of research show that managers and employees often bring their full and immediate attention to ensuring the technology is installed and useful in as little time as possible. This is primarily to allow for new possibilities but also to secure their return on investment (ROI).

The pandemic has shown the world the benefits of working from home, including more flexible schedules and additional time with family. From this perspective, lack of communication when working from home might seem like a necessary side effect of these benefits. However, a recent study from Paul Leonardi (Department of Technology Management at UCSB) and Samantha Keppler (University of Michigan Stephen M.

The Digital Mindset provides critical and actionable insights that make it possible for everyone—from the executive team to individual contributors—to help their company succeed in the digital era. Today's CEOs must make sure their entire workforce has a digital mindset. This book is the place to start.

Jeff Henley, Executive Vice Chairman, Oracle