How the STEP framework can streamline AI usage in the workplace

The truth is, AI-enabled digital tools don’t operate like the technological tools of the past. Number one, they’re widely available and easy to use. Number two, they spread like wildfire and keep users from learning from each other or establishing patterns of expertise. Finally, they’re designed to constantly change. Instead of new technology being a fixed product that teams can learn to use with a catch-all manual, AI tools require their users to be creative and adaptable in their work.

Perception vs. reality: The truth about lost opportunities after business closure

What is the worst case scenario for a budding entrepreneur’s new business? With news in 2023 about Bed Bath & Beyond’s bankruptcy, as well as store closures from Walgreens, Footlocker, and more chains all over the US just last year, your answer might be business closure. You might also blame their fate on negative performance or trends like economic downturns or problems with demand and production of items.

Citywide ridesharing bans: Not so random after all?

It might seem counterintuitive that some cities would ban ridesharing when, from an outside perspective, it seems to widely benefit the general public and the cities themselves. Research from within the last decade has even shown that policymakers and ridesharing firms hold similar goals. Why, then, do some cities crack down so hard on ridesharing services like Lyft and Uber, while others don’t?

Inverted apprenticeships: How senior experts flip their collaborations with novices to adapt to disruptive technology

The skills gap between junior and senior occupational members has become more pronounced with the introduction of new technology. Senior experts, who are used to previous tools, struggle to keep up with the technological expertise they need to succeed, while their newer counterparts often race ahead to new frontiers.

Remote and hybrid workers aren’t communicating across departments—at least using their current tools.

The pandemic has shown the world the benefits of working from home, including more flexible schedules and additional time with family. From this perspective, lack of communication when working from home might seem like a necessary side effect of these benefits. However, a recent study from Paul Leonardi (Department of Technology Management at UCSB) and Samantha Keppler (University of Michigan Stephen M.